Shipping policy
SHIPPING POLICY
Thank you for shopping with Happy Little Doers. Below is everything you need to know about how and when your order will reach you.
DISPATCH
We dispatch orders every weekday (and on Saturdays whenever we can) via Royal Mail Business. Orders are typically dispatched within 1 working day of being placed. Every order is sent with tracking, and you'll receive a tracking number by email once it's on its way.
UK DELIVERY
We offer two UK delivery options, with the cost calculated at checkout based on the weight of your order:
• Standard Delivery (Royal Mail Tracked 48) — estimated 3–5 working days
• Express Delivery (Royal Mail Tracked 24) — estimated 2–3 working days
FREE UK DELIVERY
Enjoy free Standard Delivery on all UK orders over £50.
EUROPE DELIVERY
We ship to Europe using Royal Mail International Tracked, with delivery estimated at 3–7 working days. Shipping cost is calculated at checkout based on the weight of your order. Please note that any customs charges, import duties or taxes applied by the destination country are the responsibility of the recipient.
SHIPPING OUTSIDE THE UK AND EUROPE
We're not currently able to ship outside the UK and Europe. If you'd like us to deliver to your country, please get in touch at hello@happylittledoers.com and we'll do our best to help.
DELIVERY ESTIMATES
Delivery times are estimates and begin from the date of dispatch. While we work hard to get your order to you on time, delivery can occasionally be affected by factors outside our control, such as Royal Mail delays, busy periods or adverse weather.
INCORRECT OR INCOMPLETE ADDRESSES
Please double-check your delivery address at checkout. We can't be held responsible for orders delayed or lost due to an incorrect or incomplete address, so do let us know as soon as possible if you spot a mistake.
LOST OR DELAYED PARCELS
If your order hasn't arrived within the estimated timeframe, please contact us at hello@happylittledoers.com and we'll track it down and put things right.
RETURNS
For information on returns and refunds, please see our Return & Refund Policy.
CONTACT
Any questions about your delivery? Email us at hello@happylittledoers.com — we're always happy to help.